By Aman Kumar
Figma:
https://www.figma.com/embed?embed_host=notion&url=https%3A%2F%2Fwww.figma.com%2Ffile%2FXj78Gv30JmtImyzRBFok71%2FRuggable-Case-Study%3Fnode-id%3D0%253A1
Background
- Sleepity make custom bedside nightstands.
- 70% Customers buy products in pairs.
- Operational model is designed to fulfill only one product at a time.
Current operational workflow
Scan ➡️
Print ➡️
Paste 🔁
Problem
- Too expensive to fulfill each item individually.
Assumptions
- Operator uses a tablet size device which is connected with a barcode scanner and a portable printer with them.
- Current workflow includes operator receiving an order, then pick and scan the correct item followed by boxing and pasting the shipping label on it. (min 10 seconds)
- Operator confirms on the tablet when they paste a label and proceed to the next order.
Goals